FAQ’s

  • Trips must be booked at least 4 weeks before trip date.
  • A 50% down payment is required at least 2 weeks before the trip, the down payments serves as confirmation of the booking.
  • Full payment must be paid at least 1 week before the trip, failure to settle the account may result to forfeiture of the trip and down payment.
  • Trippers will be asked to sign a trip contract on the day of the trip.
  • E-mails will be answered within 24 hours, between 8am to 6pm (Philippine time).
  • Other fees and penalties incurred by the guests must be settled on the day of the trip.

Refund policy:

  • Fourteen (14) days prior to tour date– FULL refund
  • At least seven (7) days prior to tour date- Fifty (50) percent refund
  • At least Three (3 )day prior to tour date – Twenty Five (25) percent refund
  • Cancellation made at least 2 days or less before tour date  – NO refund.

Leave a comment